cucu2 Deposit Guide

By the time you finish reading this page, you will know exactly which payment method suits you, how to complete a cucu2 deposit in under one minute, and what to do if something goes wrong.

cucu2 supports four payment methods that Malaysian players use every day. The minimum deposit is RM5 — one of the lowest in the market — and funds reach your account in about 1 minute for eWallet and instant-transfer methods. This guide covers each method separately so you can jump straight to the one you plan to use.

All amounts on this page are in Ringgit Malaysia (RM / MYR). Deposit and withdrawal limits are set by cucu2 and are not affected by your bank's own daily limits in most cases. If you have not created an account yet, register here first — the whole process takes under two minutes.

cucu2 deposit screen on a smartphone showing Touch n Go and DuitNow payment options

Supported Payment Methods at cucu2

A quick comparison so you can pick the right option before you start.

Method Min Deposit Processing Time Best For
Touch 'n Go eWallet RM5 ~1 minute Fast top-up from your phone
DuitNow RM5 ~1 minute Instant bank-to-account transfers
FPX Online Banking RM5 ~1 minute Direct debit from your bank account
Bank Transfer RM5 ~1 minute Manual IBG / interbank transfers
  • Touch 'n Go eWallet Deposit ~1 min · Withdrawal ~15 min
  • DuitNow Deposit ~1 min · Withdrawal ~15 min
  • FPX Online Banking Deposit ~1 min · Withdrawal ~15 min
  • Bank Transfer Deposit ~1 min · Withdrawal ~15 min
Note: Minimum withdrawal is RM30 and maximum daily withdrawal is RM4,000 (Copper tier). Higher VIP tiers receive increased daily limits — see the cucu2 Bonus & VIP page for details.
Method 1

Touch 'n Go eWallet Deposit

Touch 'n Go eWallet is the quickest way to top up your cucu2 account. You need an active TnG eWallet with sufficient balance before you start.

  1. Log in to cucu2
    Open cucu2 Login on your browser or the cucu2 App. Enter your username and password, then tap the blue login button.
  2. Open the Deposit page
    Tap the Deposit button in the top navigation or inside your account wallet. The payment method list will appear.
  3. Select Touch 'n Go eWallet
    Tap the Touch 'n Go tile. Enter your desired amount — minimum RM5. Make sure the amount does not exceed your TnG wallet balance.
  4. Approve in the TnG app
    You will be redirected to the Touch 'n Go app or a payment QR. Confirm the amount, enter your TnG PIN, and approve the transaction.
  5. Receive confirmation
    Return to cucu2. Your balance should update within approximately 1 minute. You will also receive a deposit confirmation notification.
Method 2

DuitNow Deposit

DuitNow lets you transfer directly from any participating Malaysian bank using your phone number, NRIC, or account number. No extra app is required beyond your own banking app.

  1. Log in and go to Deposit
    Sign in at cucu2 Login, then tap Deposit in your account dashboard.
  2. Choose DuitNow
    Select the DuitNow tile. cucu2 will display the destination DuitNow ID and the exact amount to send.
  3. Transfer from your banking app
    Open your bank's mobile app (e.g., Maybank2u, CIMB Clicks, RHB Now) and initiate a DuitNow transfer using the ID and amount shown by cucu2. Double-check the reference number — it is required for matching.
  4. Submit transfer proof
    After confirming in your bank app, return to cucu2 and tap I've Transferred or upload the receipt screenshot if prompted.
  5. Wait for credit
    DuitNow transfers are typically matched within 1 minute. Your cucu2 wallet balance will update automatically once the payment is confirmed.
Method 3

FPX Online Banking Deposit

FPX (Financial Process Exchange) is Malaysia's national payment gateway. It deducts directly from your bank account with no extra steps — ideal if you prefer not to keep an eWallet balance.

  1. Log in to cucu2 and open Deposit
    Use your credentials at cucu2 Login, then navigate to the Deposit section of your wallet.
  2. Select FPX Online Banking
    Tap the FPX tile, enter your deposit amount (minimum RM5), and choose your bank from the dropdown list — most major Malaysian banks are supported.
  3. Authenticate on your bank's portal
    You are redirected to your bank's secure FPX page. Log in with your internet banking credentials and authorise the payment using TAC SMS or the bank's authenticator app.
  4. Return to cucu2
    After successful authorisation, you are automatically redirected back to cucu2. Your balance will refresh within 1 minute. If you close the browser before being redirected, the deposit will still process — just wait a minute and check your balance.
Method 4

Bank Transfer Deposit

Bank Transfer (IBG / interbank) is a manual method suitable when FPX is temporarily unavailable or for larger one-off deposits. Processing is still fast at around 1 minute once the transfer is matched.

  1. Get the deposit bank account details
    Log in to cucu2, go to Deposit > Bank Transfer, and note down the bank name, account number, and the unique reference code displayed for your session.
  2. Initiate the transfer from your bank
    Open your bank's app or internet banking. Create a new payee using the details provided, enter the exact amount (minimum RM5), and include the reference code in the payment remarks field.
  3. Confirm and save your receipt
    Complete the transfer and save the receipt or transaction ID. You may need to upload this if the deposit is not credited within 5 minutes.
  4. Submit receipt in cucu2
    Return to the cucu2 Deposit page and tap Submit Receipt. Upload a clear screenshot of the bank confirmation. The support team will verify and credit your account promptly.
Important: Always use the reference code exactly as shown. Deposits without a matching reference code may be delayed. Contact 24/7 Live Chat on cucu2 if your balance has not updated after 10 minutes.

What Every cucu2 Deposit Has in Common

Regardless of which method you choose, the process follows the same basic flow.

Rule Value
Minimum deposit amount RM5
Approximate credit time ~1 minute
First deposit bonus 175% up to RM125
Bonus wagering requirement 24×
Bonus validity 7 days from credit
Currency RM (MYR)
Deposit fees from cucu2 None
Support if issues arise 24/7 Live Chat

Related Pages

Log In to cucu2 Create Your cucu2 Account Download cucu2 App Withdrawal & Verification Guide Bonus & VIP Rewards

When Your Deposit Does Not Go Through

Most cucu2 deposit failures have a straightforward fix. Use the table below to identify what went wrong and how to resolve it quickly.

Problem Likely Cause Fix
Balance not updated after 5 min Payment gateway delay or missing reference code Check your bank app for a successful deduction. If deducted, contact 24/7 Live Chat with your receipt.
FPX page shows "Transaction Failed" Bank session timeout or incorrect TAC Go back to cucu2, start a new deposit request — do not retry the same FPX session. Check if funds were deducted before retrying.
TnG shows "Insufficient Balance" Your TnG wallet balance is below the deposit amount Top up your Touch 'n Go eWallet first via your bank, then return to cucu2 to deposit.
Bank transfer not credited Reference code missing or wrong bank account used Upload your receipt via cucu2's Submit Receipt page. Always double-check the bank account number shown before transferring.
Deposit button greyed out Account not yet verified or session expired Log out and log back in. If the issue persists, complete any pending account verification steps in your profile settings.
Amount below RM5 rejected Deposit below minimum threshold Enter at least RM5. cucu2's minimum deposit is RM5 for all methods — there is no exception.
DuitNow transfer "Account Not Found" Stale or expired DuitNow ID from cucu2 Refresh the cucu2 Deposit page to get a fresh DuitNow ID for this session. IDs can expire after a few minutes.

Your First Deposit Gets 175% Bonus

Deposit any amount from RM5 into your new cucu2 account and receive a 175% welcome bonus, up to RM125. The bonus is credited automatically — no promo code needed. Wagering requirement is 24× and the bonus is valid for 7 days.

Register & Claim Bonus Log In to Deposit
18+ · Please play responsibly · Wagering requirement: 24× · Bonus valid 7 days
Deposit Speed
~1 Minute
Minimum Deposit
RM5
Welcome Bonus
175%
Games Available
2,600+

cucu2 Deposit Questions Answered

These are the questions cucu2 support receives most often about deposits.

1 What is the minimum amount I can deposit at cucu2?
The minimum deposit at cucu2 is RM5 for all four payment methods — Touch 'n Go eWallet, DuitNow, FPX Online Banking, and Bank Transfer. There is no maximum deposit limit set by cucu2, though your own bank or eWallet may have daily transfer caps.
2 How long does a cucu2 deposit take to appear in my account?
Most deposits are credited within approximately 1 minute. eWallet and FPX methods are typically the fastest. Bank transfers may occasionally take a few extra minutes if the reference code needs manual matching. If your deposit is not showing after 10 minutes, contact 24/7 Live Chat.
3 Does cucu2 charge a fee for deposits?
cucu2 does not charge any fee on deposits. However, your bank or eWallet provider may apply their own transaction fees in rare cases — check with your provider if you are unsure. To receive the full amount, make sure the total you enter in cucu2 matches what you send.
4 Can I deposit using Touch 'n Go eWallet from outside Malaysia?
Touch 'n Go eWallet is a Malaysian payment service. If you are travelling, you can still use your registered Malaysian TnG account as long as you have internet access and your wallet has sufficient balance. DuitNow and FPX also work internationally via your bank's mobile app.
5 Will my first deposit automatically trigger the 175% welcome bonus?
Yes — for new cucu2 accounts, the welcome bonus is applied automatically on your first qualifying deposit. No promo code is required. The bonus is 175% up to RM125, subject to a 24× wagering requirement and must be used within 7 days of being credited.
6 What should I do if money was deducted from my bank but cucu2 did not credit my account?
First, wait at least 5 minutes as some transfers are queued. If the balance is still not updated, go to the Deposit page in cucu2 and use the Submit Receipt option to upload your bank confirmation screenshot. Alternatively, contact 24/7 Live Chat with your transaction details — the support team operates round the clock and can resolve this quickly.
7 Can I deposit via the cucu2 App on Android?
Yes. The cucu2 App (version 3.4.3, Android 10.0 and above, 52 MB) includes the full Deposit page with all four payment methods. You can download the APK here. The deposit flow in the app is identical to the browser experience.
8 Is there a daily deposit limit at cucu2?
cucu2 does not publish a fixed maximum daily deposit limit. The daily withdrawal limit starts at RM4,000 for Copper-tier members and rises with VIP level — up to RM67,000 at Royal tier. For deposit-specific limits, contact 24/7 Live Chat for your account's current settings.

Ready to Make Your cucu2 Deposit?

You now have everything you need. Pick your preferred payment method, log in to cucu2, and complete your deposit in under a minute. New players get a 175% bonus on their first deposit — do not leave that on the table.

Open Account & Deposit Log In to Deposit

18+ · Play Responsibly · RM5 minimum deposit · 24/7 Live Chat support